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Douglas Fir Resort & Chalets, Banff

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From115US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

525 Tunnel Mountain Road, Banff, Canada, T1L 1B2

Douglas Fir Resort & Chalets is renowned for being the leading family resort in Banff, offering an array of kid-friendly features amidst the stunning backdrop of the Canadian Rockies. Nestled on Tunnel Mountain, the resort provides breathtaking views that are often described as 'million-dollar'. With a history of over 25 years in hospitality, it stands out for its environmentally friendly initiatives and a wide variety of accommodations that cater to families with young children.

Location

Douglas Fir Resort & Chalets is located on Tunnel Mountain Road in Banff National Park, providing easy access to notable landmarks like the Banff Centre for Arts and Creativity and Bow Falls. This positioning allows guests to immerse themselves in the natural beauty and leisure activities of the area while remaining convenient to the village.

Rooms

The resort features 725 square foot one bedroom loft condo units and spacious 420 square foot open concept studio units. Each unit is equipped with a full kitchen and amenities like cable TV and complimentary wireless internet. Unique aspects include the master bedroom with a king size bed and ensuite bath, as well as private balconies offering stunning mountain vistas.

Eat & Drink

While specific onsite restaurants are not detailed, the accommodations come with fully-equipped kitchens, allowing guests to prepare meals conveniently. This amenity is complemented by the beautiful dining spaces that include large dining tables, perfect for family gatherings.

Leisure & Business

The resort offers various recreational facilities, including a waterslide and an indoor play area designed for children. Guests can unwind in the hotel's fitness room, sauna, and steam room. In winter, outdoor activities such as downhill skiing and snowshoeing are easily accessible.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio
Max:
4 persons
39 m² 
Bed options:
1 Double bed
Shower
Coffee machine
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One-Bedroom Condo Fireplace
Max:
4 persons
46 m² 
Bed options:
1 Double bed
Shower
Coffee machine
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Loft
Max:
6 persons
61 m² 
Bed options:
2 Double beds
Shower
Coffee machine
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Getting around

Explore available ways to reach your dream destination

City Centre
Banff 1.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Off-site car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Hiking
  • Golf course

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Tours/Ticket assistance

Business

  • Fax/Photocopying

Children

  • Water slides
  • Children's play area

Spa & Leisure

  • Aqua park
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

525 Tunnel Mountain Road, Banff, Canada, T1L 1B2
Map view
street view
525 Tunnel Mountain Road, Banff, Canada, T1L 1B2
Nearby
Tunnel Mountain Road
Douglas Fir Resort Waterslides & Pools
490 m
190 Tunnel Mountain Dr
Tunnel Mountain Trailhead
230 m
Restaurants
Cougar Pete's Restaurant & Lookout
450 m
Tunnel Mountain Rd Banff Hostel

Reviews and Ratings

Feedback from previous guests about their experience
76%
liked the resort and would come back again
Spacious rooms
Great family amenities
Unfriendly staff
Change to gas fireplaces
7.6/10
Very good
Rooms
8.2
Location
8.2
Service
7.6
Dining
6.3
Guest reviews
7.6/10
based on 8 reviews
7.5
7.5/10 based on 1372 reviews
Frederick
United States, October  2024
7.6/10

I had a nice stay at this hotel, which is located in a great spot near Banff. The rooms were spacious and cool, especially with the balcony view. The staff was friendly and helpful throughout my visit. However, the dining options could use a little improvement, and it feels a bit far from the town center. Overall, it's a decent place for the price.

Rooms
9.0
The rooms were awesome; spacious and I loved having the balcony. The queen bed was comfortable, and I appreciated the Murphy bed coming down from the cupboard.
Service
8.0
The service was great; the staff was friendly and really helpful when I needed assistance with laundry.
Location
8.0
The location was amazing, set on the flank of Tunnel Mountain with wonderful views of the surrounding forests and peaks, although it was a bit out of town.
Dining
6.0
Dining options were somewhat limited, and it would have been great to have more breakfast choices, especially considering the price.
Facilities
7.0
Facilities were nice overall, but there is room for improvement, particularly in terms of dining amenities.
John
United States, October  2024
8.2/10

I really enjoyed my stay at this hotel! The location is beautiful, offering stunning views of the forest and nearby peaks. The rooms were clean and felt like a cozy studio apartment with all the essentials. The staff was exceptionally friendly and helpful, although the dining options could use some improvement. Overall, it's a good value considering the convenience and amenities offered.

Rooms
9.0
The room was like a studio apartment with a queen bed and a murphy bed that dropped down from the cupboard after moving the sofa. It was clean and included a stove, a decent-sized fridge, and a microwave.
Service
9.0
The service was great. The staff was always knowledgeable, friendly, and helpful, ready to assist with any missing items from the kitchen. They even informed me when the axe for wood was available.
Location
8.0
The hotel is located on the flank of Tunnel Mountain with wonderful views. It's not right in the center of Banff, but it’s well connected by bus and quite nice for exploring the area.
Dining
6.0
The breakfast options were somewhat basic, and it would have been nice to have a wider variety. They did provide sliced tropical fruits, which was a pleasant touch.
Facilities
7.0
The facilities were decent, with a good pool area; it was enjoyable though could use some updates. The inclusion of bus passes was a nice perk as well.
Dorothy
United States, September  2024
8.0/10

The hotel is nestled in a stunning location with a beautiful view of the mountains, making it perfect for nature lovers. The rooms were cozy and equipped with a queen bed, although there were some issues with the sofa bed. The staff was friendly and helpful, but there were times it felt like they knew about problems yet didn't address them. Overall, the experience was quite enjoyable, but some areas could use improvement.

Rooms
8.0
I loved the cozy feel of the rooms, especially with the queen bed and the nice mountain view. However, there was a malfunction with the sofa bed that needed fixing.
Service
7.0
The staff were very friendly and helpful, but there seemed to be a communication issue regarding maintenance, as a malfunctioning sofa bed was not promptly dealt with.
Location
9.0
The location was fantastic for us, just a short drive from the city center, and surrounded by the beautiful mountain scenery.
Dining
8.0
Breakfast options were decent and very convenient, especially since they were included when booking multiple nights on certain weekends.
Facilities
7.0
The facilities were well-kept and offered a nice atmosphere, despite some areas needing a little attention, like the pool where I noticed some scum floating on the water.
Edith
United States, August  2024
7.0/10

The hotel is in a lovely location, close enough to downtown Banff but quietly off the main path. The rooms had an attractive old-fashioned charm, but they could really use a good cleaning and some updates. The staff was incredibly friendly and accommodating, which really made the stay pleasant. However, the dining options were included, but they could be improved with fresher choices.

Rooms
6.0
The rooms had an old-fashioned charm that was attractive, but they needed a thorough cleaning and a fresh coat of paint. The little kitchen, fireplace, and stunning view from the patio were definitely highlights.
Service
9.0
The staff was extremely helpful and friendly, making it easy to switch our unit and providing extra blankets. They really listened to our needs and went out of their way to assist us.
Location
8.0
The location was great; it provided a warm place to hang out during the colder afternoons and had convenient access to a grocery store and laundromat. It's off the beaten path, which actually felt quite nice.
Dining
5.0
The breakfast options were included, but the choices felt limited and could have been fresher. They have potential for improvement.
Facilities
7.0
The amenities were decent, with pools and a kids playground available, which was nice for families. However, they could use a bit of an update.
Johnny
United States, August  2024
7.8/10

I really enjoyed my stay at this hotel! The location was convenient with easy access to the bus for getting into town, and the spacious rooms felt just like a studio apartment. However, the service left a bit to be desired, as the staff didn't seem as friendly or helpful as I had hoped. Also, while the amenities were great for families, I was disappointed with the change from wood fireplaces to gas ones.

Rooms
9.0
The rooms were spacious and well-equipped, almost like a cozy studio apartment with a full kitchen and comfortable lounge area.
Service
5.0
I found the service to be lacking, as the staff didn't seem particularly friendly or helpful during my stay.
Location
8.0
The location was great, with convenient access to a bus that takes you right into town, and I appreciated the free bus passes provided.
Dining
Facilities
9.0
The hotel had great facilities, especially for families, with access to water slides and pools that the kids loved.
Spacious rooms
Unfriendly staff
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Check-in
08Jun2025Select date
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Rooms and Guests2 Guests, 1 Room